MobiClocks is a Fort Lauderdale-based workforce management platform built for the construction industry, offering cloud-based time and attendance tracking powered by True Face Recognition technology to help companies eliminate labor fraud, streamline payroll, and manage large distributed job site crews across iOS and Android.
How Bugfender Helped Them
By integrating Bugfender into their iOS and Android apps, MobiClocks gained real-time visibility into field app behavior, allowing their team to diagnose and resolve issues faster, often before customers even reported them.
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Case Study - Keeping things working on site: Bugfender and MobiClocks
Construction workers once logged their time by punching a card into a mechanical clock. Suffice to say that’s died out like dinosaurs and dial-up internet.
Construction firms typically span various sites, sometimes various countries. They need a trustless way to track their workforce and prevent employees from ‘buddy punching’ or clocking in early.
But how? Fingerprint scanners won’t work because many workers wear gloves or their prints get worn down. The solution needs to work for every worker, no matter the setting they work in.
That’s exactly the problem that inspired MobiClocks.
Founded by Vardan Karapetyan, the company created a facial recognition workforce management platform designed specifically for the construction industry. Instead of relying on fingerprints, workers can check in using their face – the most unique, universal and trustless verification resource there is.
And behind the scenes Bugfender is logging everything that happens and shining a light on glitches before they bring the system crashing down.
“Bugfender helps us troubleshoot our apps efficiently,” says Vardan Karapetyan.
“Providing fast, reliable support to our clients is a top priority, and Bugfender allows us to quickly identify and resolve issues—even before users report them.”
Quick overview and tech stack
MobiClocks is a fully cloud-based workforce management platform designed to serve both office teams and field workers.
The system consists of:
A web interface used by administrators and office staff to manage employees, sites, and reports
Mobile apps for iOS and Android used by workers to clock in and out directly from the job site.
“We combine facial recognition technology with geo-fencing,” Vardan explains. “MobiClocks ensures that check-ins happen at the correct location and by the correct person. So companies can manage their workforce in real time and maintain accurate attendance records.”
The debugging challenge
Construction sites aren’t really designed for mobile apps.
They’re often based in remote locations, with limited mobile connectivity and some seriously wild weather conditions. The upshot? Real-world conditions can be difficult, often impossible to replicate during testing.
Traditional crash reports can tell part of the story, but they often leave the important bits out: they tell you what happened in the immediate lead-up to the crash, but not the stuff that led to that point. Many bugs often occur way back in the chain, so a crash report won’t pick them up.
“Bugfender allows us to quickly identify and resolve issues—even before users report them.”Vardan Karapetyan
What Bugfender offers
Bugfender allows users to log every single user device, regardless of its age, model or geography. For the MobiClocks team, this means gaining visibility into exactly what is happening inside their mobile applications when issues occur in the field.
Using Bugfender allows the team to:
Access device logs from production environments.
Diagnose issues without needing to reproduce them locally.
Identify problems before customers even report them.
Respond to support requests much faster.
“As a company that prioritizes customer support, this kind of visibility is essential,” Vardan says. “With Bugfender, we get deeper insight into what’s actually happening out in the wild. The platform stays visible and it can scale to all kinds of different construction sites – which, as we all know, can be pretty challenging.”
The implementation
Bugfender was integrated into the MobiClocks mobile applications to provide continuous logging and diagnostics.
Because the platform includes both iOS and Android apps, Bugfender enables the development team to monitor behavior across multiple operating systems while maintaining a unified logging workflow.
This lightweight integration allows developers to collect valuable runtime data without adding complexity to the development process.
The result is a more efficient troubleshooting workflow and faster turnaround when investigating issues.
The impact
By using Bugfender, the MobiClocks team has improved their ability to support customers and maintain a stable, reliable mobile platform.
Key benefits include:
Faster troubleshooting of mobile app issues
Improved visibility into real-world app behavior
Quicker response times for customer support
Greater confidence in the reliability of field applications
“Reliability is everything for us,” Vardan says. “Our customers expect – no, they need – a high level of responsiveness and stability. Bugfender helps ensure this for us. They’re a crucial cog in our machine.”
If you’d like to learn more about MobiClocks, visit:
https://mobiclocks.com
Or connect with them on LinkedIn:
https://www.linkedin.com/company/mobiclocks
And if you want to find out how Bugfender can help you troubleshoot mobile apps in production, get in touch with our team: we’d love to chat.